Privacy Policy for BeadsandBliss.com

Effective Date: [April 27, 2023]

Welcome to BeadsandBliss.com (“we,” “our,” “us”). Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.

By using BeadsandBliss.com, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

  • Personal Information: When you make a purchase, create an account, or contact us, we may collect your name, email address, billing and shipping address, phone number, and payment information.

  • Automatically Collected Data: We collect certain information automatically, such as your IP address, browser type, operating system, access times, and pages viewed.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience. We also use Hotjar to better understand our users’ needs and to optimize our service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g., how much time they spend on which pages, which links they choose to click, what users do and do not like). Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (captured and stored only in anonymized form), device screen size, device type, browser information, geographic location (country only), and preferred language used to display our website.

You can opt out of Hotjar tracking by visiting Hotjar’s opt-out page at https://www.hotjar.com/policies/do-not-track/ and following the instructions provided.

2. How We Use Your Information

We use the information we collect to:

  • Process orders and manage your account

  • Communicate with you about your orders, products, services, and promotional offers

  • Improve our website, products, and customer service

  • Personalize your experience on our site

  • Comply with legal obligations

3. Legal Basis for Processing Your Data

We process your personal data based on:

  • Your consent

  • The necessity of processing for contract fulfillment

  • Our legitimate business interests

  • Compliance with legal obligations

4. Sharing Your Information

We do not sell your personal data. However, we may share your information with trusted third parties, including:

  • Payment processors (e.g., PayPal, Stripe)

  • Shipping and logistics partners

  • IT service providers

  • Marketing and analytics providers

  • Legal authorities when required by law

5. Your GDPR Rights

Under the GDPR, you have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your personal information

  • Object to or restrict our processing of your data

  • Withdraw your consent at any time

  • Request data portability

  • File a complaint with a supervisory authority

To exercise these rights, please contact us at privacy@beadsandbliss.com.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration.

8. International Data Transfers

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. We ensure appropriate safeguards are in place to protect your data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on this page with a new effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Beads and Bliss
Email: privacy@beadsandbliss.com

Thank you for trusting BeadsandBliss.com.